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The Positive Reinforcement App that Positively Works

Six Ways Smiles & Frowns is (Possibly) Reinventing Rewards Charts

If you’re a parent, you’ve been here before. On some fridge, on some wall, at some time, you’ve put together some kind of rewards chart to help get your kids on the road to good behavior.

Everybody does it so, a few years back, we did, too. But we never imagined that our little system – which we called Smiles & Frowns – would keep evolving through our three kids. Or that so many friends would ask to “borrow” it. Or that we’d eventually turn it into an app for iPhones and iPads.

(Install it for free here!)

Welcome to Smiles & Frowns! The app is new, but the reaction has already been great. People are finding it. Parents around the world have installed it. Some even think it’s a game changer.

We’re certainly not ready to make that last claim ourselves yet, but we can tell you that Smiles & Frowns is different. It’s loaded with features that no other apps have. Things we hope parents and teachers will love.

Here are the six biggies:

Potential game-changer #1: The 5Cs of Positive Reinforcement

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As our original board evolved, we started to see that a good system had to support five key things to succeed: clarity, consistency, collaboration, consequence and a sense of challenge for the kids. We even started calling these the “5Cs “ of success.

No other app is built around an approach like this. They’re not features, but the 5Cs absolutely told us what features to make. More importantly, they give parents a bit of a roadmap for success. (read more here)

Possible game-changer #2: Powerful Preset Boards

PresetBoards      BoardDetail   

Most rewards chart apps start with the child and move out. You have to manually attach behaviors, one after another, to kid after kid. It can take forever.

We start with the board and move on. Pick a focus, add your people and get going in seconds. Our pre-set boards include the all-purpose Around the House, deep dive boards like Study Time, Manners Please and Chores & More, and even a board for the classroom called “Teacher’s Helper”.

Every board can be tweaked as you like, and you can always start from scratch. You can even switch between different boards to focus on different behaviors.

Probable game-changer #3: Easy Collaboration with Automatic Sync

addpeople

With other apps, you put your kids on the board and that it. With ours, it’s just the beginning. After adding your kids, you can also invite a spouse, the nanny, your granny or anyone else to your board, making collaboration easy.

Everyone is linked and automatically synched to your board. No Dropbox, no iCloud. Every Smile, Frown or Reward is marked by who gave it and when. This gives your kids one set of rules and ones set of expectations. Good behavior becomes a team effort.

Promising game-changer #4: A Unique Formula for Success.

Lucinda row

Early on, we realized that just rewarding good behavior was only looking at half of the picture. So we let kids earn both smiles and frowns, and made the difference between the two their rewards buying power.

That’s the formula: Smiles – Frowns = rewards-buying power.

It’s a simple game that kids get easily – and start playing right away. They realize that their rewards-buying power can go up or down, so consequence takes over. Soon, they start owning their behavior, trying to do more of the good behavior and less of the bad, to earn as many rewards as they can.

Conceivable game-changer #5: Rewards Made Easy

Rewards

With rewards, there’s an old rule of thumb: whatever works, works. But you still have to organize things so expectations are clear. So we’ve boiled rewards down into four simple categories: Money, Time, Treats and Goals. Every reward has its own value, so an “economy of behavior” quickly starts to form.

We’ve included a preset value for each kind of reward, but creating your own can be done in seconds. A Nerf gun for 80 Smiles? Extra screen time for 20? A handful of Skittles for 10? Hey, whatever works, works…

Hopeful game-changer #6: A Clear View of Results

Reviews

Lastly, we spent a lot of time building out a simple, clear way for you to review performance with your kids. You can review everything by day, by behavior or across all your boards. You can export reports, save them and share them.

You can really see what is going on.

Why did we do this? Partly, so kids could see the Consequence of their behavior. Partly, to give results a little Clarity. Partly, to help you stay on top of it all Consistently. Partly, to keep kids revved up on the Challenge.

But mostly, it all goes back to Collaboration.

If Smiles & Frowns ever does become a game changer, it’ll be because it changes the game for you. The app itself is just a tool on a phone or a tablet. The real goal is to go beyond the device by supporting personal engagements and regular conversations with your kids about their behavior in a fun and positive way.

Now that would be worth a Smile or two.

To install Smiles & Frowns for free, just click here!

For Best Results: Review, Reset and Repeat

As I’ve mentioned before, we’re trying to make Smiles & Frowns the best tool to help busy parents and teachers create great behavior plans. If you’ve already tried the app, it’s easy to see how the features are built to support Clarity, Consistency and Collaboration, which are three of our 5 Cs of success.

Reviews

 

With this post, let’s focus on the importance of reviewing progress regularly with your kids. Regular reviews are essential because they give you the space to focus on the Consequence of their behavior. They also give you a chance to reset the scoreboard so the Challenge of earning rewards can start all over again. Hello, Cs 4 and 5!

So what makes for a great review? What might you think about, and how can Smiles & Frowns help you? Here are some tips that we think could make all the difference for you and your kids.

 

 

  1. Be Consistent.

In the “game” of Smiles & Frowns, kids need to see the results and enjoy the rewards that they’ve earned. This is truly a key to success. If you’re not consistent with rewards and reviews, Smiles and Frowns will start to lose their value fast.

So setting a consistent time and place to review progress – whether it’s every Friday after dinner, the first Sunday of every month, or whatever works best for you – helps assure that they’ll connect their behavior with their rewards. It helps keep the “economy of behavior” strong. And having these reviews at regular intervals also helps them see how they’re progressing over time.

  1. Be Specific.

When you tap on your child’s icon on a board, you’ll see their recent history of every Smile and Frown. The main view simply goes back in time, while the other views group behaviors together so you can see trends. You can even export a report as a PDF and print it out to review, if you like.

Use this view to play back their behavior to them specifically. Focus on any particular Smiles or Frowns that really stand out and discuss them.

If you’ve added any notes to a Smile or Frown – a feature we think you’ll love – you’ll see them here. Weeks later, it may be hard to remember what a “great homework” Smile was about. But if added a note like “you rocked the baking soda volcano” to that Smile, you’ll have a specific success story to relive with your child. Try not to miss those opportunities to help your child feel specifically happy and proud.

  1. Be Encouraging.

Remember, a review is really just a conversation about behavior, with lots of real moments you can you can look back on and discuss. Looking back at Smiles is a great way to encourage your kids. Help them feel proud of their good behavior.

But also remember that Frowns shouldn’t be seen as downers. Looking back at the less successful behaviors is a chance to find areas they can work on. You might even talk about how they could turn those Frowns into Smiles next time, for instance. By the next review, you might have some great new success stories to talk about.

  1. Be Inclusive.

If you’ve got more than one child on a board, don’t be afraid to make it a family affair. We would often review all three of our kids at the same time, so they got a sense of how their behavior affected the whole family. This may not work every time, or might not even work for you at all. But it’s something you can try to see how it changes the conversation.

  1. Be Ready to Reset.

There’s no doubt that Smiles & Frowns is meant to be a bit of a game for your child. It’s that sense of Challenge that will keep them coming back for more.

So we’ve made it easy to reset the smile and frown count right after a review. (Don’t’ worry, they won’t lose any of their hard-earned spending power!) Just swipe to the left on a child’s row in the board detail view, and you’ll see the option to reset Smiles and Frowns.

We did this so your kids could start with a clean slate of 0 Smiles and 0 Frowns as they begin working towards the next review. It’s just a better game that way, because it gives them a fresh new chance to “win” by working to earn more Smiles and less Frowns every time..

As we continue to work on Smiles & Frowns, we are going to work hard to make the reviewing features even stronger. We want to help make regular reviews a snap. We’ve got plenty of ideas on this front, but we’d certainly love to hear what you think. If you’ve got any thoughts, please pass them along to heydad@smilesandfrowns.com.

Good luck out there!

Tommy G

How Smiles & Frowns Is a Real Teacher’s Helper

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One of the preset boards in Smiles & Frowns is called “Teacher’s Helper”, and it’s meant to do exactly that. But what it can really do to make a teacher’s life easier may surprise you.

Let me explain, because it may give you a chance to help a teacher out.

First of all, I’m sure we all are familiar with star charts in the classroom. Teachers used them when we were kids, and they still use them today. It’s one of the most important places to work on behavior, in fact.

So when we were putting together Smiles & Frowns, we created a board built for the classroom, too, focused on completing assignments, following rules, good classroom and hallway behavior and those sorts of things. You download the app and can see it right here:

https://itunes.apple.com/us/app/smiles-frowns/id1058499314

TeacherGiveSmilesI thought it could help teachers replace those big old boards with the marvels of modern technology. And maybe it could. But then I showed it to my sister.

My sister is a teacher in the midwest. She’s kind of a Super Teacher, actually. She’s well-respected, has been honored with awards, is incredibly experienced, and is completely unafraid to tell me what I don’t know. And what I didn’t know was this…

On top of everything else they do, many teachers also have to put together two or three individual behavior plans for individual students in every single classroom. These plans are meant to help particular kids overcome particular challenges with their behavior, and their progress is something that needs to be regularly reviewed with parents and counselors.

It’s an awesome thing that they do for our kids, but it also can become an incredibly time-consuming part of their already overloaded day. Can you imagine?

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My sister told me that this is where Smiles & Frowns could really help.  A teacher could very easily create a custom a board for every student that needs an individual behavior plan. Then all the best features of Smiles & Frowns – all the easy ways to mark behaviors, manage rewards, review progress, and even invites parents to sync with their child’s board – could really come through to save that teacher some time

The big board in from of the class stays, but Smiles & Frowns still can help that teacher in a whole different way. Now there’s the marvels of modern technology for you.

So, on behalf of my Super Teacher Sister, I’d like to hand out this little assignment today.

Please tell the busy teachers in your life about the Smiles & Frowns app. Present it like a shiny red apple. Maybe it’s exactly what they’ve been looking for.

Maybe you’ll be the Teacher’s Helper today.

Good luck out there, and hurray for teachers!

– Tommy G from Smiles & Frowns

To install Smiles & Frowns for free, just click here!

Smiles & Frowns? Why not Stars & Strikes?

Wow, is this really worth a post? Why Smile & Frowns?

I mean, rewards charts use all sorts of things, so it doesn’t really matter, right?

S&F_AppIcon_0004_Layer Comp 5Why not “Checks & Xs” or “Stars & Strikes” or “Thumbs Up & Thumbs Down?”

To be honest, we almost forgot why we first settled on Smiles and Frowns ourselves, and nearly made switching the icons an actual feature of the app. Good thing being tight on app-building money made us think twice.

Because there is a reason, and we think it does makes a difference.

When we started out, using smiles and frowns was just kind of an obvious gut call. It made sense and was a good place to start. But then we ran across the work of a woman named Michelle Garcia Winner. Michelle is a pioneer in the area of social thinking theory, and she developed an approach called social mapping. (She is awesome, by the way, and her stuff is easy to search out.)

What she does is divide behavior into two groups: expected behaviors, which usually lead to positive social outcomes, and unexpected behaviors, which generally lead to social frustration. Sometimes, we noticed, she would have people make lists of expected behaviors  on a worksheet with a smiley face, and unexpected behaviors on a sheet with a frowny face.

That’s when we realized smiles and frowns were more than just symbols. They were more like natural cues that could help kids recognize their own behavior through the reactions of others. You can’t really say that for stars or checks or jelly beans in a jar.

As parents, we thought it might change the conversation from just “was I being good or bad?’ to “how is my behavior connecting with the people around me?”  We just thought that was a better way to look at things as a family.

So we committed. Smiles & Frowns, it would be. They’re cute, they’re catchy and they make a great pair – all of which really matter to kids.  But better yet, they actually mean something.

If you try the app, you might be amazed how quickly your kids start seeing the world, and talking to you about behavior, in terms of Smiles and Frowns, too.

Good thing we didn’t change them.

 

Install Smiles & Frowns and see what you think.

https://itunes.apple.com/us/app/smiles-frowns/id1058499314